Sameday Courier: Choosing The Company That “Delivers”

FINDING A RELIABLE COURIER IS AS IMPORTANT AS MAKING YOUR COMPANY LOOK GOOD AND DEPENDABLE

There are a lot of Sameday Courier Service companies out there who are a very aggressive with finding new clients.  To capture more accounts they list all the positive traits any reliable courier may possess.  Most profess sterling performance ratings, low charging rates compared to other couriers, Sameday delivery capability, the most efficient delivery personnel, etc.

Most of these Sameday Courier Service companies must simply be reflecting their true worth when they state these in their letter of intent that are presented to you; while some may be claiming false promises.  It falls upon your discretion then to weed out the truly reliable Sameday courier service companies from the posers.

CHECK THE COURIER SERVICE’S QUALIFICATIONS

With the right mindset and diligence, it is easy to sort out the truly dependable ones from the ones who may even contribute to possible future delivery problems.  Here are some pointers (you may add more basis for selecting the best Sameday courier services) that would help you decide:

** List of clients – while most Sameday courier services have a lot of walk-in customers, they must also have a list of recurring customers who just call them for door-to-door deliveries.  Check if they have several clients who are known for high traffic and rush delivery requirements, like hospitals, trading centers, etc.  The more clients they have that fall on this category, and the longer they have stayed and retained their services are very good indicators that they have satisfied the demands and requirements of these clients.  This is a good indication that this Sameday courier service may satisfactorily deliver yours too.

** Area of coverage – is your choice Sameday courier service covering, and have covered the farthest corner, the remotest address in your state?  Or better still, are they strategically set-up to do Sameday courier delivery in most states?  If not, do they have standing tie-ups with major delivery services for Sameday courier deliveries in out of coverage areas?

** Years in service – the number of year Sameday courier service have stayed in the business is a good indicator, but not necessarily, that they must have what it takes.  This may indicate that they have a long list of satisfied clients that keep them on top, this could also indicate experience and they must have established some sort of reliable system, or they are no longer easily fazed by kinks and problems that new outfits may find daunting.  Being young in the business does not necessarily mean lesser capability.  The company may be new, but the owner, manager or staff may be veterans from other Sameday courier service outfits.  If this is the case, they may even have better systems and procedures as they must have improved from what they learned from their previous employers.

This should have been included in the bullet list above but, we rate this with a little more importance as this could even be the only consideration you would ever need in choosing Sameday courier service outfits: the staff.  Are they properly trained?  Are the delivery trucks drivers specifically trained for this special task? Are the employees, gung-ho about their responsibilities, etc.  These are the final indicators for you to decide whether a Sameday courier service outfit coul really “deliver.”